Delivery
- We deliver to all cities across Egypt within 2 to 5 business days.
- According to the courier company policy, packages are not allowed to be opened upon delivery.
Returns & Exchanges
- You may request a return or exchange within 7 days of receiving your order.
- To start the process, please contact us on Instagram or Facebook and share a clear photo of the product.
- Our team will guide you through the next steps and arrange the exchange or return.
Refunds
- Once your return is approved, we’ll process your refund.
Refunds are typically completed within 4-7 business days after we receive and inspect the returned item.