Delivery & Refunds Policy
Delivery
- We deliver to all cities across Egypt within 2 to 5 business days.
- According to the courier company policy, packages are not allowed to be opened upon delivery.
Returns & Exchanges
- You may request a return or exchange within 7 days of receiving your order.
- To start the process, please contact us on Instagram or Facebook and share a clear photo of the product.
- Our team will guide you through the next steps and arrange the exchange or return.
Refunds
- Once your return is approved, we’ll process your refund.
Refunds are typically completed within 4–7 business days after we receive and inspect the returned item.
Material & Quality
At Jamrah, we choose only high-quality stainless steel for our jewelry — not just for its beautiful shine, but for its durability, strength, and resistance to tarnishing.
- ✅ Water-resistant
- ✅ Hypoallergenic — gentle on all skin types
- ✅ Won’t fade, rust, or turn green
- ✅ Keeps its shine for years
Whether you wear your Jamrah piece every day or on special occasions, our stainless steel ensures it stays as radiant as nature intended.
Jewelry Care
- ✨ Keep your jewelry away from perfumes, lotions, and hand sanitizers to prevent color fading.
- 💤 Remove your jewelry before sleeping or exercising to avoid scratches or deformation.
- 🚿 Take off your jewelry before showering or swimming to maintain its shine and color.
- 🧼 Wipe your pieces gently with a soft dry cloth after use to keep them clean and sparkling.
